Frequently Asked Questions
Everything you need to know about upgrading your home's hardware.
What materials are Knobco products made from?
We use premium materials including solid brass, stainless steel, and zinc alloy to ensure long-lasting durability and a high-end feel for all our knobs and pulls.
Do you provide mounting hardware with each order?
Yes, every knob and handle includes standard 1-inch mounting screws. If your cabinets are extra thick, please contact our support team for custom screw lengths.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days.
Can I return items if they don't match my decor?
We offer a 30-day hassle-free return policy. If you aren't satisfied with the style or finish, you can return the items in their original packaging for a full refund.
How do I clean and maintain my hardware?
We recommend wiping your hardware with a soft, damp cloth. Avoid using harsh chemical cleaners or abrasive pads, as these can damage the protective finish.
Do you offer bulk discounts for contractors or interior designers?
Yes, we have a professional trade program that offers exclusive volume discounts. Please visit our 'Trade' page to apply for a professional account.